Most UK mobile and UK landline numbers are included in your monthly allowance, however there are some numbers that are chargeable. You'll find a list of these numbers clearly explained here.
Don't forget calls to Customer Services, voicemail, your TalkTalk landline and any other TalkTalk SIM registered to your account don't use up minutes included with your allowance.
If you want use your new phone to connect to the internet, make sure you order TalkTalk Mobile online. We'll automatically double your data allowance for the full length of your contract so you can surf the web longer, send more emails and download more photos and music.
Simply by ordering your 24 month plan online you can increase your monthly data allowance:
Only available to TalkTalk residential customers. Pay monthly plans are subject to a minimum period, credit check and airtime conditions. Payment is by monthly Direct Debit only. Phones are subject to availability. For a full list of terms and conditions visit www.talktalk.co.uk/mobiletermsconditions. For detailed pricing information visit www.talktalk.co.uk/mobilepricing. Prices may vary in accordance with our terms and conditions.
Calls will be charged per second, although a one-minute minimum charge per call will apply. Monthly call allowances do not carry forward from one month to the next. UK landline calls include: 01, 02, & 03 numbers only. Excludes Channel Islands, any non-geographic, premium rate, Directory Enquiry, free phone numbers starting 08 (except 0800 benefit claim numbers) & other non-standard numbers. 0845 & 0870 charged at 35p/min. Calls to UK mobiles applies to 07 & numbers allocated to UK mobile network operators. Excludes Channel Islands, non-standard 07 & any numbers TalkTalk believe are being used for call forwarding services, onward calling services, or pay a revenue share (e.g. 070, 0906, 0907, 0908, 0909, 098). TalkTalk SIM only cards are not compatible for use in Apple's iPads or iPhones. Calls from UK to international destinations are subject to a 90 minute maximum duration per call.
* For a summary of General Conditions 23 "Sales and Marketing of Mobile Telephony Services",click here.
** 99% network coverage provided by our partner Vodafone.
Customers purchasing a 24 month plan online will receive double the monthly data allowance.
Family calls are subject to eligibility. Family members must each have a TalkTalk mobile package charged monthly and linked to the main account. The TalkTalk landline must be the registered phone number of the account holder. Each additional mobile service will be charged in full on the monthly bill. *Households limited to no more than two handsets (incl. SIMs) and 3 three individual SIMs.
Extra Minutes and Data promotion
Extra allowances promotion: Extra 250 minutes, 500 texts and 500MB data on Small and extra 250 minutes and 500MB data on Medium free for 24 months, standard allowances applicable thereafter. Only available to TalkTalk customers signing up by the 30th of April on the Small or Medium plan on the LG L40, LG L70, Sony Xperia E1, Sony Xperia Z1 Compact, Samsung Galaxy Trend Plus, HTC Desire 300, HTC Desire 310 Samsung Galaxy Fame, Sony Xperia E, Samsung Galaxy S3, Samsung Galaxy S3 Mini, HTC 8X, or the all new HTC One (M8). Offer may be withdrawn at any time. Customers who change tariff within the first 24 months will forfeit the additional allowances. Prices subject to change in accordance with full Ts and Cs.
Britain’s Best Price Promotion
Britain’s best price claim compares providers’ own promotion and based on cost comparison over a like for like contract period compared to O2, Orange, Tesco Mobile, T-Mobile, Virgin and 3. Prices correct subject to change in accordance with full Ts and Cs.