Most UK mobile and UK landline numbers are included in your monthly allowance, however there are some numbers that are chargeable. You'll find a list of these numbers clearly explained here.
Don't forget calls to Customer Services, voicemail, your TalkTalk landline and any other TalkTalk SIM registered to your account don't use up minutes included with your allowance.
If you want use your new phone to connect to the internet, make sure you order TalkTalk Mobile online. We'll automatically double your data allowance for the full length of your contract so you can surf the web longer, send more emails and download more photos and music.
Simply by ordering your 24 month plan online you can increase your monthly data allowance:
Only available to TalkTalk residential customers. Pay monthly and SIM only plans are subject to a minimum period, credit check and airtime conditions. Payment is by monthly Direct Debit only. Handsets and SIM cards are subject to availability. For a full list of terms and conditions visit www.talktalk.co.uk/mobiletermsconditions. For detailed pricing information visit www.talktalk.co.uk/mobilepricing. Prices may vary in accordance with our terms and conditions.
Calls will be charged per second, although a one-minute minimum charge per call will apply. Monthly call allowances do not carry forward from one month to the next. UK landline calls include: 01, 02, & 03 numbers only. Excludes Channel Islands, any non-geographic, premium rate, Directory Enquiry, & other non-standard numbers. 0845 & 0870 charged at 25p/min + service charge. Calls to 0800, 0808 and 0500 are free. Calls to UK mobiles applies to 07 & numbers allocated to UK mobile network operators. Excludes Channel Islands, non-standard 07 & any numbers TalkTalk believe are being used for call forwarding services, onward calling services, or pay a revenue share (e.g. 070, 0906, 0907, 0908, 0909, 098). TalkTalk SIM only cards are not compatible for use in Apple's iPads. Calls from UK to international destinations are subject to a 90 minute maximum duration per call.
* For a summary of General Conditions 23 "Sales and Marketing of Mobile Telephony Services",click here.
** 99% network coverage provided by our partner Vodafone.
Double Data allowance now comes as standard when buying online or through our call centres. Offer available until 23 Dec 2015 when signing up to a 12 month SIM plan or 24 month smartphone/tablet bundle.
Calls are subject to eligibility. Family members must each have a TalkTalk mobile package charged monthly and linked to the main residential fixed line account. The TalkTalk landline must be the registered phone number of the account holder. Each additional mobile service will be charged in full on the monthly bill. Households limited to no more than two handsets (incl. SIMs) and 3 individual SIMs.
Half Price Smartphone Promotion:
50% off mobile price plan for the first 12 months, standard price applicable thereafter. 24 month min. term. Offer available on the following smartphones: Microsoft Lumia 550, Samsung Galaxy J1, Samsung Galaxy J5, Samsung Galaxy A3, HTC One A9 and Sony Xperia™ Z5 Compact. Cost will depend on smartphone chosen. Customers who change tariff within 24 months will forfeit the discount. Phones are subject to availability. Double data also comes as standard when buying online or through our call centres. Offer ends 15/2/16.
Samsung GALAXY S6 Promotion:
£7.50 discount per month for the life of your contract. 24 month min. term. Phones subject to availability. Offer ends 15/02/16.
Britain's Lowest Priced Samsung GALAXY S6 32GB:
Comparison based on the promotional offer price over a like for like contract period with O2, EE, Tesco, Vodafone, Virgin Media & 3. Prices correct on 19/01/16.
Britain's Lowest Priced Smartphones:
Comparison based on selected smartphones with current 50% off promotion over a like for like contract period with O2, EE, Tesco, Vodafone, Virgin Media & 3. Smartphones include: Microsoft Lumia 550, Samsung Galaxy J1, Samsung Galaxy J5, Samsung Galaxy A3, HTC One A9 and Sony Xperia™ Z5 Compact. Prices correct on 19/01/16.
12 Month Half Price Small SIM Offer:
£3.95 monthly fee for 3G SIM-only plan with additional monthly boosts for unlimited texts. Non-offer plan will apply from month 13: 300 minutes, 250 texts & 250MB data at £7.90 per month. 12 month min. term.
Britain's Best Priced SIM Plan:
12 month cost comparison of TalkTalk's introductory offer on the Small SIM plan. This is based on a like for like contract period to O2, EE, Tesco Mobile, Virgin Media, Vodafone, TalkMobile and 3. Prices correct on 10/11/15.
12 Month Half Price Medium SIM Offer:
£6.50 monthly fee for 3G SIM-only plan including 400 minutes, unlimited texts & 1GB data for the first 12 months. Standard price of £13 applies from month 13. 12 month min. term.
12 Month Half Price Large SIM Plan Offer:
£7.75 monthly fee for 3G SIM-only plan with additional monthly boosts for 700MB of data. Non-offer plan will apply from month 13: 1000 minutes, unlimited texts & 1.4GB data at £15.50 per month. 12 month min. term.
12 Month 3GB SIM Plan Offer:
£10.50 monthly fee for 3G SIM-only plan with additional monthly boosts for 300 minutes and 1GB of data. Non-offer plan will apply from month 13: 700 minutes, unlimited texts & 2GB data at ′15.50 per month. 12 month min. term.
Britains Best Value 3GB SIM:
12 month cost comparison of TalkTalks introductory offer on the Large SIM plan. Customers cant get more data for their money anywhere else in the UK market when purchasing online. This is based on a like for like contract period to O2, EE, Tesco Mobile, Virgin Media, Vodafone, TalkMobile and 3. Prices correct on 10/11/15.
The 12 Month 3GB SIM Plan is giving more than enough data for 95% of our customers: Claim is based on existing TalkTalk Mobile customer usage for 30 days (from 09/11/15 to 08/12/15.